Privacy Policy

1. Introduction

At LISEN, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect any data you provide through our website, advertising campaigns (including LinkedIn Ads), contact forms, or direct communication.

2. Information We Collect

We may collect the following personal data when you:

Visit our website

• Contact us through forms, email, or WhatsApp
• Respond to our ads (e.g., on LinkedIn, Google, or other platforms)
• Request a product demo, quote, or brochure
• The types of information we may collect include:

Full name

• Email address
• Phone number
• Company name
• Job title
• Country/region
• Any message or inquiry details you submit

3. How We Use Your Data

We collect and use your data only for purposes relevant to your inquiry or business relationship with LISEN. This includes:

Responding to product or partnership inquiries

• Providing brochures, demos, pricing, or technical support
• Delivering marketing communications (only with your consent)
• Improving our website and services
• Complying with legal obligations
• We will never sell or rent your personal information to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

Your consent

The performance of a contract

Legitimate interests (e.g., responding to your business inquiry)

Compliance with legal obligations

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

Access your personal data

• Request correction or deletion of your data
• Withdraw consent at any time
• Object to certain types of processing
• Lodge a complaint with a supervisory authority (e.g., under GDPR)
• To exercise any of these rights, please contact us at: [Insert your contact email]

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience. You can choose to disable cookies through your browser settings, but this may affect functionality.

For more details, please refer to our [Cookie Policy] (optional).

8. Third-Party Services

We may use trusted third-party tools (e.g., LinkedIn Ads, Google Analytics) to help us manage advertising, traffic analysis, or communication. These services are subject to their own privacy policies. We encourage you to review them separately.

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Last Updated" date.